Upgrade?

Traceybenton1
Visitor

Enquired about upgrading phone on a shared plan that had been running (contract) since September 2021 and had ended September 2023 and was informed I wasn’t eligible to upgrade yet? Please advise ? 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Traceybenton1  Text upgrade from the device you want to upgrade and what does it return?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.