Hello I am trying to upgrade my phone and look at the different phones and plans but not being able to access this information as each time I go to upgrade mobile, I am getting the message come up “Sorry, you can’t upgrade this device just yet”. Which I don’t understand as I was given the option for an early upgrade a few months back and my contract is due to end on the 9th Nov 2022. Please could you help me understand why I am not being able to access my upgrade!
