10-01-2025 04:36 PM
Hi,how can i upgrade my contract for a new phone without flex payments,just to renew the contract,as is no option on the ee website or the app
Solved! See the answer below or view the solution in context.
10-01-2025 06:58 PM
Also depends what you mean by "renew the contract".
A new phone will come with a new plan, and FlexPay is the default. CS may be able to offer a traditional plan as per the previous answer.
Otherwise buy your chosen phone outright SIM-free.
10-01-2025 06:55 PM
Hi there @Emilia8
Thanks for coming to the community.
If you would like to discuss your upgrade options, please give us a call on 150 and the team will run through available options 🙂
Thanks.
Leanne.
10-01-2025 06:58 PM
Also depends what you mean by "renew the contract".
A new phone will come with a new plan, and FlexPay is the default. CS may be able to offer a traditional plan as per the previous answer.
Otherwise buy your chosen phone outright SIM-free.