on 10-01-2025 04:36 PM
Hi,how can i upgrade my contract for a new phone without flex payments,just to renew the contract,as is no option on the ee website or the app
Solved! Go to Solution.
on 10-01-2025 06:58 PM
Also depends what you mean by "renew the contract".
A new phone will come with a new plan, and FlexPay is the default. CS may be able to offer a traditional plan as per the previous answer.
Otherwise buy your chosen phone outright SIM-free.
on 10-01-2025 06:55 PM
Hi there @Emilia8
Thanks for coming to the community.
If you would like to discuss your upgrade options, please give us a call on 150 and the team will run through available options 🙂
Thanks.
Leanne.
on 10-01-2025 06:58 PM
Also depends what you mean by "renew the contract".
A new phone will come with a new plan, and FlexPay is the default. CS may be able to offer a traditional plan as per the previous answer.
Otherwise buy your chosen phone outright SIM-free.