Upgrade changes
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-11-2024 03:23 PM
Just checked my account and had less than 30 days to go said I could upgrade early,so thought will swap to sim only and had 50% f&f so did the deed,then the order comes through saying it will start on 2nd dec and not automatically like my other 2 upgrades, evidently it’s because I have gone from a handset contract to sim only but I don’t understand why the wait seems strange ?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
05-11-2024 05:50 PM
Hi @Treble
Thanks for coming to our community.
A handset upgrade goes through straight away as you get changed to the new plan as soon as the phone is delivered. With a SIM only upgrade, it starts when your current contract ends.
Lesley
