Upgrade and add line

Petematt · ‎05-08-2023

My wife and I want to upgrade our phones. We’re on separate contracts at the moment and I’d like to combine them onto one. Also looking at the upgrade deals they are quite a bit more expensive than other providers. Will ee match other providers as have been with them for at least 6 years and would like to stay but not if I can get a better deal else where.

XRaySpeX · ‎05-08-2023

@Petematt : You need to call CS with both of you available on the line to effect a change of ownership. 1 of you will then be paying for both contracts. If you can't do it together CS will give the other owner a password for you to quote when you call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎05-08-2023

@Petematt : You need to call CS with both of you available on the line to effect a change of ownership. 1 of you will then be paying for both contracts. If you can't do it together CS will give the other owner a password for you to quote when you call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP