cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unknown charge

Worried_of_Kent
Valued Contributor
Valued Contributor

Checking my monthly usage for my contact mobile phone, I have found there is a 13p charge for another provider's service. "Services from other companies", it reads.

Asking the website for details produces only an error (see image below).

I don't use any gaming or voting services, and haven't the faintest idea what this could be.

Any suggestions?

Thanks for reading this 

Screenshot_20220815-073919.png

1 REPLY 1
Jon_K
Former EE Employee

Hi @Worried_of_Kent.

 

Have you ever had a charge like this on your bill before?

 

Our Customer Care team should be able to access your account and check where this charge came from if you're able to get in touch.

 

Jon