Community Activity

Changes to tv home page

The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made?  The claim that it is more streamlined is fatuous at best

Sarah505 by Investigator
  • 870 Views
  • 8 replies
  • 15 Helpful

EE perks account deactivated

My EE perks account has been deactivated, I’m now due for an upgrade but cannot access my codes. I’ve called up and the customer service team suggested I need to speak to my HR team at work as it has something to do with them. I’ve spoken to them and...

Introducing Watchlists on EE TV – Available Now on Apple TV 4K!

We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K.  What are Watchlists?  Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...

James_B by EE Community Manager
  • 226 Views
  • 1 replies
  • 6 Helpful

The EE signal in and around London is terrible

The EE signal in and around London is terrible. For months now the signal is lacking. What are we paying for a service provider in the technological advances of communication these days to have signals drop, no 5g, continual drop in signal. this is n...

Activating Apple TV and Discovery +

Newly moved over from BT to EE TV, TV was already EE TV but now I actually pay EE. When it comes to activating Discovery + and Apple TV I get the errors on the screeshot attached, any ideas?.

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Jiekong by Visitor
  • 25 Views
  • 1 replies
  • 0 Helpful

SIM card

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

AL33 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

iMessage and FaceTime

Hii have just received a message saying iMessage and WhatsApp not available in 5 days.i have tried the ideas mentioned in the forum but to no avail. I have retained my old number  when I moved to EE.Any ideas please?TIA

Mwords15 by Investigator
  • 9 Views
  • 0 replies
  • 0 Helpful

You have used all your data - No!

Today, and previously, I receive a message stating that I have used all my data, yet when I log in to EE, it shows that I have plenty left.  This has been happening quite regularly for the past 2 months or more.  These two screengrabs were taken this...

Screenshot_2025-06-13-10-34-01-59_0ce57feeccaa51fb7deed04b4dbda235.jpg Screenshot_2025-06-13-10-33-45-27_bc15f63c41a0c6fb199a22eda058b64b.jpg

Apple Watch

Wanting to add watch to my contract, looked at paired and say u need PAC when I go onto it says I owe £600 because I am leaving confused want to keep same number but not leaving. Any ideas 

Mojo17 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Investigator
  • 786 Views
  • 18 replies
  • 22 Helpful