Unable to view or download bill

[dereksm]

This is an ongoing error / issue with EE. I cannot download or view my bill on any device. This is not a one off but a continual issue. Does anyone know what the problem is apart from their back office is a technical shambles!

[Northerner]

Hi @dereksm 

Can you download them from the internet portal.

Thanks 

[dereksm]

No

They cannot be downloaded on a mobile device, laptop via chrome or incognito mode
Sent from my iPhone

[Northerner]

Hi @dereksm 

Firstly please remove your mobile number. This is a public forum and you don't want anyone abusing the number or calling you. 

You need to speak to EE and ask them to delete your online profile/account. Once done you can register again and hopefully it will then work. 

Thanks 

[dereksm]

Thank you for bringing that to my attention.

much appreciated on all counts!!!