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I am unable to find the billing for my landline and broadband.

Revenaz
Investigator
Investigator

‎04-10-2025 03:16 PM

Why can't I find the billing for my landline and broadband  on the EE website. It is suppsed to be linked to my mobile which I can find Ok?

0 Helpful
6 REPLIES 6
Revenaz
Investigator
Investigator

‎04-10-2025 04:37 PM

 
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Revenaz

‎04-10-2025 07:41 PM

Have you linked your BB to your EE a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team
In response to Revenaz

‎05-10-2025 09:01 AM - edited ‎05-10-2025 09:02 AM

Hi @Revenaz 

Following @XRaySpeX suggestion, please visit Linking your EE products to your EE ID for help with adding your Landline/Broadband products to your online account. 

Ali 

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Revenaz
Investigator
Investigator

‎05-10-2025 04:18 PM

 
0 Helpful
Revenaz
Investigator
Investigator
In response to Revenaz

‎05-10-2025 04:21 PM

 
0 Helpful
Revenaz
Investigator
Investigator
In response to Revenaz

‎05-10-2025 04:24 PM

I can only get so far on the website and it declares that my account and landline number are incorrect. They are correct!!

I have a headache trying to link mobile and B/B for billing. What next?

0 Helpful