URGENT SITUATION

Mustafa93 · ‎10-02-2023

Hi,

I have paid my bill but still my service has been suspended, could you please help me about urgently.

Chris_B · ‎10-02-2023

@Mustafa93 It’ll take up to 24 hours before you get a working signal again.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎10-02-2023

Hi @Mustafa93

It also depends on when you paid.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Mustafa93 · ‎10-02-2023

Hi,

I have just paid an hour ago. When I called 150 it was saying that you need to pay £122 then I paid but now i my shows me that I need to pay another £104 so I don’t really understand what’s that.

Regards
Mustafa

Sent from my iPhone

Mustafa93 · ‎10-02-2023

Hi,

I have just paid an hour ago. When I called 150 it was saying that you need to pay £122 then I paid but now i my shows me that I need to pay another £104 so I don’t really understand what’s that.

Regards
Mustafa

Leanne_T · ‎11-02-2023

Hi @Mustafa93

Thanks for coming here.

Please get in touch with our mobile care team, they will get this looked into for you and help you with the account.

Leanne.