18-07-2022 02:45 AM
Hi I would like to unbar 3rd party tomorrow but everytime I unbar or bar it keeps saying sorry were unable to remove the third party bar please contact customer service on 150 and this is from 150 but it lest me bar but not unbar is there anyway I can unbar third party anytime I like and bar when I need to from 150 if I need to with out keep coming into here to ask to get unbar?
Solved! See the answer below or view the solution in context.
30-01-2025 08:12 AM
Hi @Claireleo.
Thanks for coming here.
Are you aware what bar is currently on your account?
Has your line been suspended due to a late payment?
Speak soon,
Katie
30-01-2025 05:44 PM
No it's always been on
30-01-2025 08:06 PM
@Claireleo : But bar against what?
31-01-2025 09:09 AM
Morning @Claireleo
Thanks for coming back to us.
Is the bar for chargeable calls and texts?
Or, are you unable to make calls, send texts, and use data as this has blocked?
If you can let us know which bar you have on the account we will certainly help you further 🙂
Leanne.