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Patt1
Skilled Contributor
Skilled Contributor

‎09-09-2022 02:22 PM

Today my bill is due and it always appears early morning on the 9th of every month. It's still not showing on my account and when I text Bill to 150, it only shows me August s. I find this platform very hard to use hence grammatical errors. 

0 Helpful
12 REPLIES 12
Schockwave
EE Community Star
EE Community Star
In response to Patt1

‎10-09-2022 04:08 PM

@Patt1 , thank you for coming back and letting us know, you are welcome.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Patt1
Skilled Contributor
Skilled Contributor
In response to Leanne_T

‎10-09-2022 05:11 PM

Lastly, just a request for you to pass on to EE, when I speak to any of the agents on 150 or chat, can they not keep trying to sell me added phone lines, added contracts  etc. 

I am trying to be sensible with what I can spend and commit to & don’t need any extra. 
My contract that is £40.71 after discounts is enough for me. 60GB is enough for me too. Contract doesn’t finish until Nov 2023.

0 Helpful
Leanne_T
EE Community Support Team
In response to Patt1

‎10-09-2022 06:41 PM

Thanks for the feedback @Patt1

If you explain to the team the next time you call or chat, they will note this for you. 

Leanne.

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