Suspended account

[OutLanderLT]

My account still suspended after making LATE 59.74 payment on 27th 11:45 am
EE says it takes up to 24h, but after 24h after payment i still cant use my phone.

[Chris_B]

@OutLanderLT   Have you tried restarting your device?   Did that cost also include the late payment fee that you would of been charged also for none payment on time ?   If you haven’t paid that also then you still haven’t paid what you owe.  

[OutLanderLT]

Where can i find how much fee i need to pay ?

[James_B]

Hi @OutLanderLT,

Have you checked your outstanding bill amount in My EE?

James