Hello @knichols01
You will need to call CS on 150.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are 8am to 10.30pm every day.
I'm currently using a Samsung Galaxy S23 Ultra
