18-03-2024 01:55 PM
Hi I have 0 cap on but made international call by mistake which had gone through for 17 minutes and I didn’t realise that I make this call through EE until I received text from EE.
Hi from EE. As you have a Spend Cap, we've now barred some chargeable services. To increase it, you can use the EE app or reply with SPEND CAP. Thanks.
18-03-2024 01:44 PM
Hi I have 0 cap on but made international call by mistake which had gone through for 17 minutes and I didn’t realise that I make this call through EE until I received text from EE.
Hi from EE. As you have a Spend Cap, we've now barred some chargeable services. To increase it, you can use the EE app or reply with SPEND CAP. Thanks.
18-03-2024 01:47 PM
Hi I have 0 cap on but made international call by mistake which had gone through for 17 minutes and I didn’t realise that I make this call through EE until I received text from EE.
Hi from EE. As you have a Spend Cap, we've now barred some chargeable services. To increase it, you can use the EE app or reply with SPEND CAP. Thanks.
18-03-2024 02:33 PM
@nasir955 Ok. Think of it like this, if you didn’t receive that text the call cost would be higher because as you say you didn’t know you made that call.