Spend cap

[Teedeeaitch]

I've just had a text telling me that as I have a Spend Cap I've been barred from some chargeable services. The cap was news to me - I've checked my account and it's showing a zero cap. Any idea what may be happening please? 

[chriskaye123]

Not been able to use my phone need to up my spend cap 

[Katie_B]

Hi @chriskaye123. 

Please log in to your My EE online, you should be able to up your spend cap there. 

Katie 🙂

[Przemyslaw9]

Good morning  

My spend cap is finish please up to my spend cap limit .

Kind regards

[Leanne_T]

Hi there @Przemyslaw9 

Please see our How Do I Set Up and Manage Spend Cap? Help page for ways to remove the Spend Cap. 

Leanne.