Sim only

Rosie1239
Visitor

I have 4 sim only deals for myself and 3 family members iv cancelled one of them by mistake thinking thats what the famiky member wanted its not cancelled until next month is there anyway to rectify this and keep the sim an for that number going

Any help woukd be appriciated

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Rosie1239  you need to call customer support about this to get it rectified. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Rosie1239  you need to call customer support about this to get it rectified. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

Hello @Rosie1239 ,

Welcome to the community,

I would suggest ringing customer service and speak to them, they may be able to sort this out for you, as we have no access to accounts and do not know who you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.