Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sim only deals

Laura064
Visitor

‎10-12-2022 01:29 PM

Hi if I upgrade to a Sim only then after a few months want to go upgrade to a new phone with EE do I have to pay out my sim only contract - thanks 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎10-12-2022 03:31 PM

@Laura064 If you take out a 12 month sim only you’ll be able to upgrade to a full device contract without paying off the sim only but only after you’ve had it 6 months.   And it’s 12 months on a 24 month sim only. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎10-12-2022 03:58 PM

The full upgrade eligibility rules are set out on page 5 of the SIM Only price guide - upgrading to SIM-only suggests you are on a device-plan currently, and in those cases you can convert back from SIM-only to a phone-plan anytime.

The 6-month rule only applies to new customers who initially connect to EE with a SIM-only.

0 Helpful