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SIM only monthly plan

Jilly6
Contributor
Contributor

‎02-09-2024 03:20 PM

Why is it I cannot get an offer only new customers if this carries on EE will lose a lot of there existing customers plus me.

0 Helpful
3 REPLIES 3
Rach_H
EE Community Support Team

‎03-09-2024 09:23 AM

Hi @Jilly6,

We want to find you the very best plan, so I'd love to help. Could you let me know a little more about the plan you're interested in, and what has happened when you've tried to get this?

Rach

Jilly6
Contributor
Contributor
In response to Rach_H

‎05-09-2024 01:43 PM

Essential unlimited data texts and calls on £15.99 at moment till end of the month.

0 Helpful
Alex_H
EE Community Support Team
In response to Jilly6

‎05-09-2024 04:32 PM

@Jilly6 Where is it you are seeing that plan? Is it when you are logged in and if so what is happening when you try to upgrade to it? 

 There is a similar plan as part of our EE One program, available to those who are EE Mobile and EE Broadband customers. EE One | Unlimited Data Deals with EE Mobile & Broadband Bundle

Is that where you have seen the plan? As if so, if you are are on New EE Broadband or choose to join us, that plan is available to existing customers. 

Alex

 

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