Roaming charges

Shinfo84 · ‎29-07-2022

I've been with ee for years and upgraded to my current contract in January 2021, when i upgrade next year will I no longer be able to use my data/minutes when I go abroad, obviously I fine this year as my contract started before the cut of data but just unsure if upgrading is considered the same as starting a new contract or not. Many thanks

XRaySpeX · ‎29-07-2022

An upgrade is a new contract. It replaces your current contract, but keeps your billing date the same.

Once you upgrade you will be liable to the new EU roaming charges, either £2 a day or alternatively you may buy the Roam Abroad Pass for £10 / month, in order to use your UK allowances in the EU

If you don't upgrade, you won't be liable to these new charges.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎29-07-2022

An upgrade is a new contract. It replaces your current contract, but keeps your billing date the same.

Once you upgrade you will be liable to the new EU roaming charges, either £2 a day or alternatively you may buy the Roam Abroad Pass for £10 / month, in order to use your UK allowances in the EU

If you don't upgrade, you won't be liable to these new charges.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP