Returning phone that we are being billed for.

NJ171 · ‎31-05-2023

I have been sent a bill for a phone that I am returning. This was put on hold as we were on holiday. We now want the bag to be sent so that we can return the phone….go to the EE shop and buy a new one. The one we are returning is faulty.

NJ171 · ‎31-05-2023

Northerner · ‎31-05-2023

Hi @NJ171

You'll need to speak to EE CS on 150 about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.