Returning kit

Rossd117
Visitor

Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn't even think to send proof at the time that I have sent it back question is am I screwed that I need to pay the 85 back even though I have sent it ?

1 SOLUTION

Accepted Solutions
Linzi_H
EE Community Support Team

Hi @Rossd117 

Welcome to the Community.

Do you still have your proof of return? If you do, please call our team directly so they can get this checked further for you.

Let us know how you get on,
Linzi 

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1 REPLY 1
Linzi_H
EE Community Support Team

Hi @Rossd117 

Welcome to the Community.

Do you still have your proof of return? If you do, please call our team directly so they can get this checked further for you.

Let us know how you get on,
Linzi