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Requested for number change but changed the wrong number.

pradeepvoolla
Investigator
Investigator

‎24-10-2022 11:04 PM - edited ‎24-10-2022 11:28 PM

I requested to change one of my numbers on the account, but the Advisor updated my main number instead of the one i wanted to change.

How to get my number back ? Its really important.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-10-2022 11:08 PM

Finish your sentence, in the text box not in the limited Subject.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

‎25-10-2022 12:36 AM

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
pradeepvoolla
Investigator
Investigator
In response to XRaySpeX

‎25-10-2022 06:29 AM

Ok, thank you. Will call then first thing in the morning. 

0 Helpful