Renewing ee contact

[WavyDvey]

I am trying to change my ee contact to a new ee contact (sim only ) . How do I keep my number.  I try asking for a pac  but it's only good if changing to new network. Any  help would be appreciated. 

[XRaySpeX · Accepted solution]

@WavyDvey : To keep your no. you upgrade your contract. Do not take out a new contract as it will be a new no. Nor can you use a PAC as that is only between networks, not within the same network.

[WavyDvey]

Thanks everyone for your help

Understand that I have to go in to a store. 

[Leanne_T]

Hi @WavyDvey 

Thanks for coming back to us. 

If you would like to upgrade, you can do this through your EE account online if you log in and select upgrade, in an EE Store or over the phone by calling us on 150 🙂

Leanne. 

[XRaySpeX]

Why?

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[WavyDvey]

Thanks everyone 

[WavyDvey]

Thank you for your help. 

[WavyDvey]

Thanks for your help.