Renewing ee contact

WavyDvey · ‎29-04-2024

I am trying to change my ee contact to a new ee contact (sim only ) . How do I keep my number. I try asking for a pac but it's only good if changing to new network. Any help would be appreciated.

XRaySpeX · ‎29-04-2024

@WavyDvey : To keep your no. you upgrade your contract. Do not take out a new contract as it will be a new no. Nor can you use a PAC as that is only between networks, not within the same network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎29-04-2024

@WavyDvey : To keep your no. you upgrade your contract. Do not take out a new contract as it will be a new no. Nor can you use a PAC as that is only between networks, not within the same network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

WavyDvey · ‎07-05-2024

Thanks everyone for your help

Understand that I have to go in to a store.

Leanne_T · ‎07-05-2024

Hi @WavyDvey

Thanks for coming back to us.

If you would like to upgrade, you can do this through your EE account online if you log in and select upgrade, in an EE Store or over the phone by calling us on 150 🙂

Leanne.

XRaySpeX · ‎07-05-2024

Why?

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

WavyDvey · ‎09-05-2024

Thanks everyone

WavyDvey · ‎09-05-2024

Thank you for your help.

WavyDvey · ‎09-05-2024

Thanks for your help.