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Community Activity
How can I start an online chat with EE?
According to the forum there should be a "message us" button in the EE app under the help icon at the bottom but I don't have that option, I only have "Talk to us".I'm at work and am on the phone a lot so I can't make calls but I could have a webchat...
Resolved! Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Resolved! Number Ported - People on EE network still seeing temporary number
OK - a little bit of a strange one here.We took out an additional line last week - all went well and we received the SIM on Wednesday. Obviously we were given a number to use with the new SIM. As soon as we were setup, we started the porting process....
Resolved! How do I switch to sim only?
My contract expires in 44 days, when I go to the upgrade section on my account all I can see are phones.
PAYG Updates ? why have options disappeared from the interface menu. Urgent !
Hi, allI am using a PAYG phone and i am wondering whether you have forced another rule on PAYG users whereby the data options appear restricted to two choices only . a 30 days use for £20 and unlimited for £50 . Other 2 options included the wee...
Meta Quest 3 Bundle Xbox game pass and other bolt ons HELP
Hello one and all, I have checked the website and it seems to be a common problem with these bundles with no clear instruction on how to redeem the bolt ons.i ordered the Quest 3 bundle and got the headset and Xbox controller but no passes as promise...
iPhone 16
I ordered an iPhone 16 pay monthly I’ve had an email that says successful but no emails to show direct debits or anything if I’ve had that email does it mean it’s been accepted 100% passed credit check when I track my order with my order number it ju...
WebSocket disconnection
The site online-go.com uses WebSockets to connect the browser to its servers. Since a week or so ago, these connections stop responding 20s after they are created and disconnect after another 20s. This happens every time.It always happens when conn...
Resolved! Cant access bill details
Went to renew my BB contract with BT and they told me it had to be done through you. did this and had floods of emails from you for some reason very annoying. Change came into effect and all working normally but I cannot access details of my bills.I ...
