22-11-2023 05:23 PM
ive noticed they do this crap with all complaints i put one in for my mobile after they billed me incorrectly no reply and an automated message about they have closed my complaint by far the worst company to deal with
23-11-2023 10:13 AM
Hi @chrishyper1
I am sorry to hear this has happened.
If the complaint has been closed and the billing query is not resolved, please call us on 150 and the team will be happy to help get this looked into for you.
Leanne 🙂