04-01-2026 08:43 PM
good evening. I would like to change my card details. because the previous one is no longer good. for some reason it won't let me pay with it anymore, and I don't want to have problems on the billing date
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05-01-2026 09:03 AM
Hi @Mircea20,
Welcome to the Community!
We have a handy guide that will help you change your Direct Debit details in your online account.
It also may be worth reaching out to your bank, to confirm why you are having difficulty with your previous card.
Rach
04-01-2026 08:44 PM
well i don't want to stop anything. just change the debit card
05-01-2026 09:03 AM
Hi @Mircea20,
Welcome to the Community!
We have a handy guide that will help you change your Direct Debit details in your online account.
It also may be worth reaching out to your bank, to confirm why you are having difficulty with your previous card.
Rach