Re: Promise to pay

matildaleboko · ‎06-11-2025

i need my internet to be able to transfer money and make payment

Ali_A · ‎06-11-2025

Hi @matildaleboko

Are you able to use the internet you're using to access this forum to also perform your online banking, and make the bill payment?
If not, please give our Customer Service team a call where a guide in our Payments department can look at the options for reinstating your services while you make payment.

You can find out more, as well as how to contact the team, on our Help if you have problems paying your bill page.

Ali

View solution in original post

XRaySpeX · ‎06-11-2025

@matildaleboko : Then why haven't got it? Have you also not paid your bills on time?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ali_A · ‎06-11-2025

Hi @matildaleboko

Are you able to use the internet you're using to access this forum to also perform your online banking, and make the bill payment?
If not, please give our Customer Service team a call where a guide in our Payments department can look at the options for reinstating your services while you make payment.

You can find out more, as well as how to contact the team, on our Help if you have problems paying your bill page.

Ali