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Re: My account

Nelmbs
Explorer

Hi I want to reduce my plan to sim only 

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Nelmbs  are you eligible to upgrade? You can only lower your tariff if you are.    Text UPGRADE to 150 to find out.    If you are you can upgrade via your EE account/EE app to a sim only.   This sim only will only start once you have completed your full contract term. 

View solution in original post

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Nelmbs  are you eligible to upgrade? You can only lower your tariff if you are.    Text UPGRADE to 150 to find out.    If you are you can upgrade via your EE account/EE app to a sim only.   This sim only will only start once you have completed your full contract term. 

I wish to lower my tariff

James_B
EE Community Support Team

Did you check if you were eligible for upgrade, @Nelmbs?

James