Hi @remus2027THEA,
Welcome to the EE Community
I am sorry to hear your bill is higher than you expected. We don't have access to your account through these forums to be able to check the bill, however you can check the bill breakdown yourself via your online account.
If you login to the app or website and select Manage then Billing you can see a breakdown of your latest bill including any additional charges. Below the breakdown is an option to download the actual PDF of your bill which you may find easier to understand. Our help page has step by step instructions if needed.
If you do have any issues with the bill I would recommend giving our billing team a call to have a look at it for you.
Alex
