EE ruined my credit score

[PeterWill]

Subject: Incorrect Default – Request for Removal

Dear EE Credit Referrals Team,

I am writing regarding the default recorded on my credit file for account reference [insert].

The default dated 05/09/2025 appears to be inaccurate. I did not receive a valid default notice, and the balance recorded (£54) is disputed. I request:

1. A copy of the default notice

2. A full statement of account

3. Evidence of attempts to contact me

If the default was issued incorrectly or without proper notice, I request its removal from all credit reference agencies.

Kind regards,

Peter ******

[Mod edit: Removed surname for your privacy. Please avoid posting your full name publicly]

[Chris_B]

@PeterWill   You’ll not receive anything from here as this isn’t customer support and it isn’t a means to request any from EE as this is a public forum.   No one here knows who you are and there is no account access from here.  You need to contact EE yourself by calling customer support. 

[XRaySpeX · Accepted solution]

@PeterWill  : This is not the EE Credit Referrals Team. This user discussion forum is not the correct platform for placing demands on EE.

If you like to query your credit file with EE, email crqueries@ee.co.uk