Charged three direct debits this month.

[Magnus11]

This happened to me, too. Just noticed that EE collected three payments (even though I only have one DD set up) in both December and January. I'd be grateful to know whether you resolved the issue with EE, Picklessprues...

[Debbie_G · Accepted solution]

Hi @Magnus11.

Thanks for coming to the community.

I’m sorry to hear you’ve had multiple Direct Debit payments for EE leave your account. Please give our team a call, they’ll be able to access your account to look into this further and help get this sorted for you.

Debbie