02-09-2022 11:05 PM
I had have a similar problem. I upgraded from a sim only deal to a tablet and sim deal as doing the math it wasn't much more a month..... however they failed to tell me not only had i started a new 24 month contract but also a massively overy priced 1G 12 month contract.....thus is what eats away my 10% discount.....very dishonest company....and the app is total pants!!
03-09-2022 10:34 AM - edited 03-09-2022 10:38 AM
@Matty45 If you upgraded even to a sim only contract then obviously you’ll start a new contract as you’ve upgraded. Your blaming EE for your lack of knowledge of what an upgrade actually is. Hows that eating away your 10% discount as you still have a 10% discount but it’s worked out on your new tariff rate.
03-09-2022 11:55 AM
To get to 45 years old and still not understand the concept. Thanks for clarifying the principal of an upgrade....if you had given it a little thought you may realise It was the 12 month contract that I was unhappy with as it gives me 1G for about £25 a month.....i could have paid a £10. 30 day rolling contract for that data....as I had planned to gift myself the data from my new 24 month tablet. UPGRADE!!!!!! ..... therefore wasting my 10,% discount for having two lines..... Happy??