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Proof of purchase

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Exemp
Investigator
Investigator

‎26-08-2023 12:46 PM

Hi,

I'm an ex employee who purchased an iPad Pro on contract 4 years ago and have damaged it. I need to get proof of purchase from EE so I can make a claim on my banks insurance but no one can find any history of the iPad on my account ever. Please help as I think it’s crazy that I was paying £50 a month for 2 years and you can’t find any history of it! 

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10 REPLIES 10
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Michael_D
EE Community Support Team
In response to Kartik15

‎08-01-2025 09:27 AM

Thanks for checking @Kartik15.

If it has not been received, I would recommend giving us another call so the team can make sure they take the email address correctly and get it sent out to you.

Michael

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