Product removal

Nane_03 · ‎22-03-2023

Can you please help remove a product that has been added by mistake to my account

Northerner · ‎22-03-2023

If you cannot remove it manually under your EE app or online account then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎22-03-2023

Hi @Nane_03

If you cannot remove it manually under your EE app or online account then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

patjepp · ‎28-06-2023

Where in the EE app can your remove this? I cant find any option so far and have pretty much looked at all the menu

James_B · ‎28-06-2023

Hi @patjepp,

Welcome to the EE Community. 🙂

What are you trying to remove?

James

finch52 · ‎07-02-2024

I want to remove the My EE app and I would like to remove the preinstalled Netflix app.

Katie_B · ‎07-02-2024

Hello @finch52.

What phone are you using?

Katie