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Printing bills from December 2024 to date

heroutdoors
Visitor

How do I print out bills already paid please? All I get when I go to bills and payments is my payment history with a list of the totals for each month, but I need full invoices for my end of year accounts. Can anyone help please? Thanks

(BTW I've gone through all the old posts on this, but there doesn't appear to be a solution)

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @heroutdoors,

Welcome to the EE Community

Our view your bill help page has instructions for how to download the actual PDF of your bill on different devices. The PDF bill will provide a breakdown of what you are being charged for on your bill, rather than just showing the payment amount. However as mentioned it is not a VAT invoice as those are only available on business accounts.

Alex 

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@heroutdoors   You must be on a personal tariff not a business tariff,    You are supplied what is relevant to that tariff, VAT is not broken down separately for personal tariff it’s inclusive.     If you require VAT invoices then you need to be on a business tariff.    This is mentioned in all posts that are related to this.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Alex_H
EE Community Support Team

Hi @heroutdoors,

Welcome to the EE Community

Our view your bill help page has instructions for how to download the actual PDF of your bill on different devices. The PDF bill will provide a breakdown of what you are being charged for on your bill, rather than just showing the payment amount. However as mentioned it is not a VAT invoice as those are only available on business accounts.

Alex