20-09-2025 06:29 PM
How do I print out bills already paid please? All I get when I go to bills and payments is my payment history with a list of the totals for each month, but I need full invoices for my end of year accounts. Can anyone help please? Thanks
(BTW I've gone through all the old posts on this, but there doesn't appear to be a solution)
Solved! See the answer below or view the solution in context.
21-09-2025 08:28 AM
Hi @heroutdoors,
Welcome to the EE Community
Our view your bill help page has instructions for how to download the actual PDF of your bill on different devices. The PDF bill will provide a breakdown of what you are being charged for on your bill, rather than just showing the payment amount. However as mentioned it is not a VAT invoice as those are only available on business accounts.
Alex
20-09-2025 06:54 PM
@heroutdoors You must be on a personal tariff not a business tariff, You are supplied what is relevant to that tariff, VAT is not broken down separately for personal tariff it’s inclusive. If you require VAT invoices then you need to be on a business tariff. This is mentioned in all posts that are related to this.
21-09-2025 08:28 AM
Hi @heroutdoors,
Welcome to the EE Community
Our view your bill help page has instructions for how to download the actual PDF of your bill on different devices. The PDF bill will provide a breakdown of what you are being charged for on your bill, rather than just showing the payment amount. However as mentioned it is not a VAT invoice as those are only available on business accounts.
Alex