Hello all. I used a pac code and moved to o2 last week. Today, my usual monthly payment came out, I expected a final bill of double thay. My EE account is dead online and in the ee app.
I cant see any billing info, or when the final bill needs to be paid..
Why do you expect double your usual payment? Are you taking into account that you are paying a month in advance? Hence your last month is mostly already covered.
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Thanks. I have reached our via twitter (no response yet) and here, as I don't want to sit on a call for ages. I'm sure with some id checks they can give me some information? I don't want to cancel the direct debit too early, but also don't want to leave it set up for something I'm finished with.
