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Plan withdrawal by EE

JulieEvans55
Visitor

EE recently contacted me to say that my plan would be withdrawn and I will automatically be put on a new plan.

Including loyalty discount I pay only £3.75 per month ( I know that's cheap :-)). The upgrade they have offered costs over twice as much with much less data and no roaming. 

Can they do this?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@JulieEvans55   Yes they can as you must be out of contract.   They can not change your tariff if you was still within your contract term 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@JulieEvans55   Yes they can as you must be out of contract.   They can not change your tariff if you was still within your contract term 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.