Phone number missing from our account

[shaunbaird]

Hi..  I was just trying to gift data to a number on our account  (all are on pay monthly contract not business)  and its vanished.. it's my daughters number and weve never had this issue ever before.. any ideas?

[Leanne_T]

Hi @shaunbaird 

Thanks for coming here. 

Is the number still active? 

Have you made any account changes for this number? 

Leanne 🙂