Phone bill

Casebev29
Visitor

Hi I have had my phone suspended, but I have a child at school and need out going calls to be able to reach me incase of an emergency. I have really struggled with how much over my bill was and struggled to pay but want to be able to ring up Friday and sort out a plan maybe if I’m aloud? I just really need out going calls to reach me now tho as if anything happens at school they will not be able to ring me in an emergency. Please can someone help thank you 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Casebev29 

Welcome to the community. I'm sorry to hear that your line has been suspended. 

If you give our Mobile Care team a call from another phone, or a VoIP service such as Skype, they will do their best to get your line reactivated.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Casebev29 

Welcome to the community. I'm sorry to hear that your line has been suspended. 

If you give our Mobile Care team a call from another phone, or a VoIP service such as Skype, they will do their best to get your line reactivated.

Chris