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Phone bill

Dori10
Investigator
Investigator

Hi 

I lost my Sim card and my iphone no longer works but I need to retrieve some phone records from one of my previous bills.

How do I do this? 

Many thanks 

D

 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Dori10  You login to your online EE account.   This only shows the amount you pay it doesn’t show anything else like itemisation if your not pay for it at that time.    

You can request a replacement sim by going to an EE store with photo ID or by calling customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

4 REPLIES 4
Christopher_G
EE Community Support Team

Hi @Dori10 

Welcome to the community.

Your bills can be found in your My EE account. What kind of information are you looking for?

Have you reported your SIM as lost?

Chris

Chris_B
EE Community Star
EE Community Star

@Dori10  You login to your online EE account.   This only shows the amount you pay it doesn’t show anything else like itemisation if your not pay for it at that time.    

You can request a replacement sim by going to an EE store with photo ID or by calling customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks Chris 

Thanks