08-11-2023 09:13 AM
My phone contract ends today 8th Nov
I've decided to stay with EE but go with PAYG for £15 a month, loads cheaper package for what I need!
But I would like to still use my old number, is that possible?
And when do they actually cut you off? Cos I've got a over the phone hospital appointment on Friday!
Solved! See the answer below or view the solution in context.
08-11-2023 09:38 AM
Your minimum term ends today, but your contract continues on a rolling basis until you explicitly take action.
You can contact CS to give 30days notice of cancellation, and request your number is moved to PAYG - if you do so, your contract will continue as-is until ~7th December, at which point your SIM is converted to a PAYG one providing you are in the UK.
08-11-2023 09:15 AM
My phone contract ends today 8th Nov
I've decided to stay with EE but go with PAYG for £15 a month, loads cheaper package for what I need!
But I would like to still use my old number, is that possible?
And when do they actually cut you off? Cos I've got a over the phone hospital appointment on Friday!
08-11-2023 09:38 AM
Your minimum term ends today, but your contract continues on a rolling basis until you explicitly take action.
You can contact CS to give 30days notice of cancellation, and request your number is moved to PAYG - if you do so, your contract will continue as-is until ~7th December, at which point your SIM is converted to a PAYG one providing you are in the UK.