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Phone Contract ends today

TaffyClare
Investigator
Investigator

My phone contract ends today 8th Nov

I've decided to stay with EE but go with PAYG for £15 a month, loads cheaper package for what I need! 

But I would like to still use my old number, is that possible? 

And when do they actually cut you off? Cos I've got a over the phone hospital appointment on Friday! 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Your minimum term ends today, but your contract continues on a rolling basis until you explicitly take action.

You can contact CS to give 30days notice of cancellation, and request your number is moved to PAYG - if you do so, your contract will continue as-is until ~7th December, at which point your SIM is converted to a PAYG one providing you are in the UK.

View solution in original post

2 REPLIES 2
TaffyClare
Investigator
Investigator

My phone contract ends today 8th Nov

I've decided to stay with EE but go with PAYG for £15 a month, loads cheaper package for what I need! 

But I would like to still use my old number, is that possible? 

And when do they actually cut you off? Cos I've got a over the phone hospital appointment on Friday! 

bristolian
EE Community Star
EE Community Star

Your minimum term ends today, but your contract continues on a rolling basis until you explicitly take action.

You can contact CS to give 30days notice of cancellation, and request your number is moved to PAYG - if you do so, your contract will continue as-is until ~7th December, at which point your SIM is converted to a PAYG one providing you are in the UK.