Cancellation

Keva40 · ‎29-01-2023

How much notice and how do I cancel my contract when the contract comes to an end?
TIA

Northerner · ‎29-01-2023

30 days when your minimum term ends. Call CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎29-01-2023

Hi @Keva40

30 days when your minimum term ends. Call CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Enikolova · ‎15-10-2023

My contract is till 17 October but I have another contract with bt , I don’t like my contract with EE is continuing please

XRaySpeX · ‎16-10-2023

@Enikolova : Your BT mobile contract will probably eventually end up with EE as they're closing down BT Mobile & moving them to EE..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Christopher_G · ‎16-10-2023

Hi @Enikolova

I recommend speaking to our Mobile Care team so that you can give your notice to cancel.
Chris

Mouhamedbadiall · ‎08-11-2023

Hi I take a mobile and a 5G connection contract this week but I have a wifi at home and I didn t use you connection so I want to cancel thé connection contract I ask you how to do it ?

Katie_B · ‎08-11-2023

Hello @Mouhamedbadiall.

If you wish to cancel your mobile router please give us a call on 150.

Katie 🙂