Phone Bill paid but still suspended

[Charlietowatson]

Paid my bill by BACS as I had a problem with my money this month due to a mistake with HMRC. My account is still suspended and I can’t speak to anyone to have it sorted.

[Leanne_T]

Hi @Charlietowatson

Thanks for coming here. 

When did you make the payment? 

Leanne 🙂

[Charlietowatson]

Yesterday, I know it takes 3 working days but my wife is 8 months pregnant and I can’t use my phone to speak to her when I’m at work because it’s been suspended

[Leanne_T]

Thanks @Charlietowatson

If you give us a call on 0800 079 8586 from any other phone our customer care team will be happy to see what they can do to help you. 

All the best 🙂

Leanne.