Payments

AnnoyedLeaver · ‎24-08-2026

After various frustrations and over paying I’ve moved everything away from EE.
I’ve now tried several times with agents and via the app to settle my final bill both for air time and paying off a handset. Agents don’t know why payment system is not working and never call back. EE just keeps blocking me from making the final payment.

what’s going on?

Northerner · ‎24-08-2026

Hi @AnnoyedLeaver

Try calling EE on 150 or 07953 966 150.

Ways to pay: https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎24-08-2026

Hi @AnnoyedLeaver

Try calling EE on 150 or 07953 966 150.

Ways to pay: https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.