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Community Activity
Resolved! The "We couldn't log you in but you can still buy or upgrade" issue
Hello, I liked one of Black Friday deals for smartwatches and I wanted to go for it, however the website prevents me from doing so.Anytime I try, the website allows me to log in without issues, but as soon as I head to the chosen offer, the website s...
Dispatch
I ordered a new iPhone 16 on pay monthly on Saturday it’s saying it’s been dispatched but there is no date under the dispatch date
Upgrade
Hi I’m looking to upgrade my phone I’ve tried afew times now but it’s not letting me and I don’t know why
Mobile Calling not working in Australia?
I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...
Sim Contract
My EE 12 months sim only contract ends in approximately 3 weeks. I note that the same contract over 24 months is now considerably cheaper than I am paying so want to swap to the new one. Myee doesn't currently give me the option of upgrading to a new...
Scam call offering 50% discount
Just received a “landline call” from 020 8129 4570.Indian sounding lady in a call centre offering 50% off my EE bill.. I said EE don’t call to offer such discounts but she was adamant it was genuine.. then went on to ask for my email address to verif...
Keeping my EENumber on new contract
Hi there, I have just started on a new EE contract with a new iPhone, but have an old £10 monthly sim, I want to use my old number ie **********. Not the new one and then cancel my old contract. How is it best to go about this please?! [mod edit: p...
WebSocket disconnection
The site online-go.com uses WebSockets to connect the browser to its servers. Since a week or so ago, these connections stop responding 20s after they are created and disconnect after another 20s. This happens every time.It always happens when conn...
Has EE.co.uk Broken or been hacked
Website after login and app login just goes round and round. I would suggest not paying shareholders this month and get a good website up and running, instead.Tried getting in touch, but the message people cannot fix it, they just try a new EE id......
Resolved! Cancel contract
Hi my name is Marlene and I am the wife of Vic, sadly Vic passed away on Friday, so I would like to cancel his contract with you.
