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Payments added to bill

Navi85
Visitor

‎13-04-2024 04:18 AM

I’ve just seen that 3x £10 payments were added to my phone bill and this wasn’t me. Any idea how this was allowed to happen? And how I can get it back? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎13-04-2024 05:38 AM

Hi @Navi85 

You'll need to speak to EE CS on 150 about this issue. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.