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Payments added to bill

Navi85
Visitor

‎13-04-2024 04:18 AM

I’ve just seen that 3x £10 payments were added to my phone bill and this wasn’t me. Any idea how this was allowed to happen? And how I can get it back? 

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎13-04-2024 05:38 AM

Hi @Navi85 

You'll need to speak to EE CS on 150 about this issue. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.