Payment next due didn't reflect contract price

[Leefield]

I signed a contract over a month ago for £49.99 for a package deal. When I checked the app for next payment it was for over £60. 

I contacted EE by phone, twice...I was told it had been rectified.. Twice. I then checked the app to find I had been lied to.. twice. 

8 calls and over 5 hours in total later.. I was told that to sort for good, I would have to redo the contract.. which I just did. 

However I have noticed that they have upped the price. What they promised me on the phone and the contract price do not match.. 

Who do I have to contact to simply get my original contract honoured? And am tired of being lied too and conned. 

[Chris_B · Accepted solution]

@Leefield  Did you look at the brill breakdown or just the amount you need to pay ?     When calling customer support it doesn’t change within the app when you got told it’s been sorted it’s all backend stuff.  It’s because the bill has been issued.