Hello @Leehouse47 ,
Welcome to the community,
What is your question, as we cannot help without more information?
This is not customer service and we have no account access, but may still be able to help.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
